Privacy policy.

UPON RECEIPT OF ANY MERCHANDISE, PLEASE INSPECT FOR DAMAGE.

ALL ARCHIVAL SALES ARE FINAL.

YOU MAY RETURN ANY ITEM PURCHASED ON KZKSTUDIONY.COM WITHIN 14 DAYS OF THE DELIVERY DATE BY FOLLOWING THE INSTRUCTIONS BELOW:

  1. EMAIL SALES@KZKSTUDIONYC.COM. THIS WILL ENABLE YOU TO INITIATE YOUR RETURN REQUEST WHICH WILL BE REVIEWED BY OUR CUSTOMER CARE TEAM. WITHIN __ BUSINESS DAYS OF SUBMITTING A REQUEST YOU WILL RECEIVE YOUR RETURN AUTHORIZATION BY EMAIL, WHICH IS REQUIRED FOR US TO PROCESS YOUR RETURN.

  2. ONCE YOU HAVE RECEIVED YOUR RETURN AUTHORIZATION PLEASE MAKE SURE THE ITEM(S) YOU WISH TO RETURN IS IN ITS ORIGINAL CONDITION, TAGS AND PACKAGING INCLUDED, OTHERWISE WE WILL BE UNABLE TO APPROVE YOUR RETURN AND ISSUE A REFUND.

  3. OUR CUSTOMER CARE TEAM WILL PROVIDE ADDITIONAL INSTRUCTIONS IN THE RETURN AUTHORIZATION EMAIL TO HELP YOU COMPLETE YOUR RETURN.

ONCE YOUR RETURN SHIPMENT REACHES OUR WAREHOUSE, PLEASE ALLOW UP TO __ BUSINESS DAYS FOR YOUR RETURN TO BE PROCESSED. IF YOUR RETURN DOES NOT MEET THE CONDITIONS DETAILED ABOVE, THE ITEM(S) WILL BE SENT BACK TO YOU AND YOUR RETURN REQUEST WILL BE DENIED. ONCE YOUR RETURN HAS BEEN APPROVED AND PROCESSED YOU WILL BE ISSUED STORE CREDIT AND A CONFIRMATION EMAIL WILL BE SENT TO YOU.

IF YOU HAVE ANY QUESTIONS OR CONCERNS REGARDING OUR RETURNS PROCESS PLEASE CONTACT SALES@KZKSTUDIONY.COM.